Terms and Conditions

These terms and conditions set out the rules for using Betmica and describe the relationship between our service and you, the account holder. They explain how we expect the platform to be used, what you must do to keep your account in good standing, and how we handle deposits, withdrawals and disputes. By registering or using the site you accept these terms.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. Keep your password and log-in details secure and do not disclose them to others. You may only hold one account unless we have agreed otherwise in writing. We may suspend or close accounts where we suspect unauthorised use, fraud, collusion or breach of these terms. You must notify us immediately if you suspect any unauthorised activity.

Eligibility requirements

Registration is permitted only for people who meet our eligibility requirements. You must be at least 18 years old and not subject to any gambling self-exclusion programme or any local restriction that prohibits you from using our services. Certain countries and jurisdictions are restricted from registering; if you are temporarily located in a restricted jurisdiction you must not attempt to use the platform. We may require proof of age and identity before permitting play or allowing withdrawals.

Acceptable platform use

Use the platform lawfully and in good faith. Prohibited activity includes, without limitation: money laundering, using automated tools to place bets or play games, attempting to bypass restrictions (including the use of VPNs), creating multiple accounts to abuse promotions, and any behaviour that attempts to manipulate results. We reserve the right to void bets, confiscate winnings and close accounts where abuse is suspected.

General bonus and promotion rules

Bonuses and promotions are subject to separate promotional terms which form part of these terms and conditions. Eligibility, wagering requirements, time limits and game weightings will be set out in the offer terms. We may withhold, cancel or reclaim bonuses and winnings where we reasonably believe a promotion has been abused or the relevant terms have not been met. Always check the promotion terms prior to opting in.

Deposits and withdrawals

Payment methods and limits will be shown at the time of deposit or withdrawal and may vary by method and jurisdiction. We may require verification documents before processing withdrawals, and we reserve the right to delay or refuse withdrawals pending satisfactory verification. Refunds and chargebacks may result in account suspension and forfeiture of winnings if funds are reversed.

Verification and checks

We may request identification, proof of address and evidence of source of funds. These checks are a condition of account use and withdrawal. Failure to provide requested documentation may result in restricted access to funds until checks are complete.

Dispute resolution

If you have a complaint contact [email protected] with full details. We will investigate and respond using our internal complaints procedure. If you remain dissatisfied we will provide details of how the complaint may be escalated and any available independent dispute resolution options applicable to your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and may be notified to you by email. Continued use of the service after changes are published constitutes acceptance of the updated terms. It is your responsibility to review these terms regularly.