QuickBooks Online is one of the most trusted cloud-based tools that help you perform accounting tasks easier. It fulfils the basic needs of small and medium-sized businesses. You can access your files from multiple devices. If you no longer need the QB Online accounting tool, then you can use different accounting tools like TurboTax or FreshBooks. It is one of the greatest reasons to Cancel QuickBooks Online.
If you have these questions on your mind:
How To Cancel A QuickBooks Online Plan?
Or
How Do I Cancel A QuickBooks Online Subscription?
Then, we are here to help you. The article includes different methods to resolve the issue on your own. You need to consider some factors first.
Important Things To Remember
Before cancelling your QuickBooks subscription, you must ensure that you fulfil these requirements:
- Your QB Online account must be active.
- If you purchased it from an accountant, then contact him or her for cancellation.
- For a Payroll subscription, complete the e-payments and direct deposit first.
- Suspended account holders should re-subscribe first.
- Print all the online forms.
- Create a backup of your QB data and company files.
- Save all your account details.
Read More:- QuickBooks Invoice Template: A Complete Guide To Customise Them
How To Cancel QuickBooks Online Subscription?
Here are the steps to cancel the subscription:
- Firstly, log in to your Online account.
- Tap on the Settings icon.
- Then, select the Accounts and Settings option.
- Locate and tap the Billing and Subscription tab.
- Select the Cancel Subscription tab below your plan.
- Follow on-screen prompts and confirm your actions.
If Bought From Official Website
Here are the cancellation steps:
- Open your Web Browser on your device.
- Enter your login credentials and complete the sign-in process.
- Then, click on the Setting icon.
- Locate and select the Accounts & Settings option.
- After that, select the Cancel Subscription option.
- Follow on-screen prompts and complete the cancellation process.
If Bought From Apple App Store
Follow these instructions:
- Firstly, open the Settings app on your device.
- Select the iTunes and App Store option from the list.
- Then, tap on the Profile Image.
- Select your Apple ID from the list.
- Enter your Password in the text field.
- Select the Manage option to continue further in the process.
- After that, locate and click Subscription to proceed.
- Choose the QuickBooks Online option.
- Finally, cancel the subscription plan.
If Bought From Google Play Store
Go through the steps stated below:
- Firstly, open the Google Play Store on your Android device.
- Click on the Menu icon and choose Subscription.
- Then, locate and click QuickBooks to continue.
- Navigate to the Manage Subscription tab.
- Select the Cancel Subscription option.
- Finally, complete the cancellation process.
How To Cancel QuickBooks Online Free Trial?
Here are the steps to cancel your free trial:
- Login to your QuickBooks account and go to the Settings menu.
- Select the Account & Settings option to proceed.
- After that, hit the Cancel Your Trial option.
- Select the Continue To Cancel option.
- Follow the on-screen instructions appearing on your screen.
- Click on the Submit and Cancel Subscription tab.
- Tap Got It to confirm your action.
Cancelling The Online Payroll Subscription
Here is how to do so:
- First of all, launch the QuickBooks app or visit the official site.
- Log in to your QB account and navigate to the Settings menu.
- Then, choose the Accounts and Settings option.
- Navigate to the Payroll section.
- Locate and click the Cancel option.
- Click Continue to proceed further in the process.
- Then, fill up the Survey details.
- Confirm your Cancellation action to finalise the process.
Issues While Cancelling QuickBooks Subscription
If you are a new QB user, then it might be difficult for you to cancel the plan. The cancellation form from QuickBooks is hard to fill out. Once you cancel your subscription, you will be able to access data only in read-only mode. You can look up your files for one year.
Conclusion
Many users prefer to use the trial plan before purchasing the actual subscription plan. After that, you can decide whether to use it or Cancel QuickBooks Online. The article includes various methods to perform the cancellation steps.
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Frequently Asked Questions
Yes, you can cancel the subscription whenever you want to. You just need an active account to cancel the subscription.
QuickBooks delete the data after one year. Until then, you can access your files in read-only mode. If you want to see your data after one year, then you will have to resubscribe again.
Here is how you can do so:
- Click on the Settings icon.
- Go to the Account and Settings tab.
- Choose the Billing & Subscription tab.
- Then, click Cancel Online and follow the prompts.
- Finally, complete the process.